Terms & Policies

RESERVATION POLICIES:

All class reservations must be made in advance Bia our booking software MINDBODY. Once you create an account you can book your classes and manage future bookings. If you’re unable to create an account, or have trouble feel free to email the studio

CANCELLATION POLICY:

We have a 6 hour cancellation policy. If you cancel your reservation 6 or more hours before the start of class, its considered an “early cancel” & class package holders will be able to redeem the class that you cancelled and use it at a later date/time. If you fail to cancel 6 or more hours before the start of class, or you don’t show up to a class that you booked, a class will be debited from your MINDBODY account and you will not be able to redeem that class at a future date/time.

BBS Monthly UNLIMITED Membership students – if you do not cancel a class you booked 6 or more hours before the start of class, or if you do not show up to a class, you will be charged a $10 fee for every class you “late cancel”or no show. This charge will automatically be charged to card on file.

If you know you will be unable to attend reserved class, our waitlisted students would be so grateful if you would “early cancell” your reservation. You can do so via MindBody or email if not able to cancel through the software. Your communication helps us help others who’d like to attend class. 

CHECK-IN:

We suggest arriving at least 10 minutes early to check in at the front desk or with your teacher, so we can help you get settled on your mat. With safety and the group experience in mind, students are not permitted to enter Class 10 minutes after the start time.

WAITLIST POLICY:

When Classes are completely full, we begin a waitlist. Students must purchase a Class credit to be added to the waitlist. If their spot is not confirmed, that credit is returned to their account for future use. Waitlisted spots are confirmed via email. *Please note that if you un-checked the box that said “subscribe to email notifications" when you created your MINDBODY account, you will NOT receive the email if/when added into a waitlisted Class.

Please remember that joining a waitlist is a commitment to class. If you receive an email notification when added but then choose not to attend, that will be considered a "no show".

We also encourage waitlisted students to come to the Studio in case there are no-shows or late cancellations. If there are empty mats 1 minute before the start of Class, we will release those mats to stand-by students in the order of the waitlist. If you are confirmed for Class but running late, please call The Studio to let us know and we will hold your place

MEDICAL CONCERNS:

Please ALWAYS notify the class teacher of any medical or health issues and of injuries prior to class starting.